http://harvardscience.harvard.edu/stories/person/1419 Stories and external links referencing a person (RSS) en http://harvardscience.harvard.edu/culture-society/articles/when-problem-solving-problem <!--paging_filter--><p>If an ill-timed delivery left them short of linens, nurses observed by Harvard Business School doctoral student Anita Tucker found a way to borrow from another unit. Such initiative taking by empowered frontline workers is a good thing, right?</p> <p><a href="http://harvardscience.harvard.edu/culture-society/articles/when-problem-solving-problem">read more</a></p> Mon, 26 Mar 2007 05:23:59 -0400 70652986 3235 at http://harvardscience.harvard.edu